Terms & Conditions
Payment Policy
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Direct Bookings: A 50% deposit secures your reservation, with the balance due two weeks before arrival.
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Last-Minute Bookings (within 2 weeks of arrival): Full payment is required upfront.
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Travel Agent Bookings: Payment terms vary—please check your agent’s policy.
Cancellation Policy
We understand plans change, but due to our small size, cancellations impact us significantly:
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>30 days before arrival: 13.2% cancellation fee (of deposit).
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14–30 days before arrival: 13.2% fee (of total booking).
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<14 days or peak seasons (<30 days): No refund.
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If we rebook your dates: You’ll receive a credit (minus the 13.2% fee).
Agent bookings follow their policies.
Guest Policies
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After-Hours Check-In: Contact us ahead to arrange late arrival.
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Occupancy: Rates include children (2–14 yrs). Infants (<2) are free but must be declared. Max occupancy is strict—exceeding it cancels your booking without refund.
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Noise: Quiet enjoyment for all—no parties or excessive noise.
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Damages: Guests are responsible for any damage, breakages, or excessive mess.
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Lost Items: We’re not liable for lost/stolen items—please secure your belongings.
Pet Policy
Only registered assistance animals are permitted.
Parking
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Free on-site undercover parking (max height: 2.2m) or street parking.
By booking, you agree to these terms and authorize charges for accommodation, services, or damages.